Privacy Policy

1. Introduction

AgenticBiz ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at agenticbiz.co.za or use our services.

We comply with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, and company name when you submit our contact form.
• Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
• Communication Data: Messages you send us through the contact form or email.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide our services
• Send you information about our services when you request it
• Improve our website and services
• Comply with legal obligations

4. Data Storage & Security

Your data is processed through secure, encrypted connections (HTTPS/TLS). We use Gmail SMTP for email delivery, which means your contact form submissions are processed through Google's infrastructure. We do not store your personal information on our own servers.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (POPIA & GDPR)

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Objection: Object to the processing of your personal information.

To exercise any of these rights, contact us at akhilpillay2.0@gmail.com.

6. Cookies

Our website uses a single cookie to store your theme preference (light/dark mode). This cookie does not track you and is essential for the website's functionality. No third-party tracking cookies are used.

7. Third-Party Services

We use the following third-party services:

• Vercel: Hosting and deployment platform
• Gmail SMTP: Email delivery for contact form submissions
• Google Fonts: Web font delivery (Inter font family)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

akhilpillay2.0@gmail.com

KwaZulu-Natal, South Africa